June 13, 2013
Posted in: Personal Cruise Specialist Team
There are so many things to consider when you book a cruise, especially when you’re new to cruising and you don’t know where to begin. Here at Cunard, we have a dedicated team of specialists to help take the worry and stress out of booking your next holiday. In our first blog post by the Personal Cruise Specialist team, Susanna Holding and Gerry Miller tell us what the team does and how they can help to tailor your next holiday to be exactly what you want…
Welcome to the first blog from the Personal Cruise Specialist team at Cunard Line.
We are an exclusive and elite team based at Carnival House, our head office in Southampton, made up of specialists from all different fields within sales, travel and customer services. Our job is simple – we’re dedicated at ensuring your needs are met with a more personalised experience, at the same time as delivering Cunard’s famous White Star Service. Our aim is to share our combined extensive knowledge to best match a cruise, specifically designed just for you.
In each of our monthly blogs, we will be sharing information about upcoming events, on board entertainment and Weddings at Sea, as well as our own on board experiences!
For our first blog post, we thought we would tell you a bit more about ourselves and what we do, so if you haven’t yet had the pleasure of speaking to one of the team, then here’s what we have to offer…
Formed in 2011, the Personal Cruise Specialist team has already helped many of our guests experience the grandeur and elegance that is Cunard. We aim to extend to you a sense of the Cunard community, along with giving you a sense of belonging, before you have even stepped on board one of our ships. Many of our team have experienced Cunard’s legacy for themselves, having had the luxury and privilege of setting sail from Southampton and mingling with fellow guests on board. Some have even been on our legendary Transatlantic Crossing – and you can find out more about that in our next blog post!
By having your own Specialist, you know you will be in safe hands, and we will be able to offer you our knowledge and expertise, each and every time you speak with us, whether it is to check availability, make a reservation, ask questions about an existing booking, or if you just fancy a chat, then we are always here to help.
Newcomers to cruising and past passengers alike will be able to benefit from having a Personal Cruise Specialist. We will keep you informed of new and exciting cruise information, and will be able to select the best promotions designed for you and offer a service like no other.
That’s not all – we also go the extra mile to organise your holiday of a lifetime from start to finish to make your cruise all the more relaxing, exciting and magnificent.
We also have the opportunity, on occasion, to meet you in person, whether it is when you embark on one of our ships for your cruise, or if you are at either of the cruise shows in London Olympia in March, or the NEC in Birmingham in October. One thing we really take pride in is meeting as many of our guests, wherever possible. We appreciate how important it is to our guests that we make that time available, and for them to meet someone in person. We know how much it helps to make your next cruise come to life!
So, the next time you are considering a cruise with the Youngest Fleet in the World, call our team of Personal Cruise Specialists on 0843 374 0002 and let us help you…
We hope this introduction has given you a little bit of insight into what we do as a team. Keep your eyes peeled for our next post on the We Are Cunard blog when Paula Cooper will be talking about her time on board Queen Mary 2.