White Star Service logo

Ship's Company

171 Years to This Day…

July 4, 2011

We Are Cunard

Posted in: Ship's Company, Updates

As you read this, Queen Elizabeth is at sea heading for Stockholm, Sweden, Queen Victoria is in Flaam, Norway and, very fittingly our flagship Queen Mary 2 is in Boston, USA. You see, today is a notable anniversary for Cunard Line; 171 years ago to this day, our first ship Britannia left Liverpool and crossed the Atlantic to Boston, beginning the first scheduled transatlantic service. The Transatlantic Crossing remains a Cunard tradition today, and Queen Mary 2 will be making the journey 20 times in 2012.

You will often hear us speaking about ‘White Star Service’ on board our Queens, this is all about working together to ensure each of our guests are provided with the finest possible service whilst travelling with us.  Every month on each of our ships, one crew member per ship is awarded the title of White Star of the month. Nominations for the Star on each ship are a result of guest and crew feedback, and then consideration by our on board White Star Committees. I’ll be introducing you to our latest stars after this week in Cunard’s history for the week of 4 to 10 July:


4 July 1840 At 2.00pm the Britannia leaves Coburg Dock in Liverpool to cross the Atlantic at 9 knots in 14 days and 8 hours (3 days ahead of schedule)
4 July 1986  QE2 participates in the Statue Of Liberty centennial celebrations in New York Harbour.
4 July 2002 The keel is laid for Queen Mary 2; the first of 94 blocks that will make up her hull. The first block was 600 tons. On the same day Commodore Warwick is appointed Master Designate.
7 July 1909 Lucania begins her last voyage.




Now it’s my great pleasure to introduce Cunard’s three new Stars, and this month they come from the Food & Beverage and Deck departments:<br>

Queen Elizabeth

Marcis Burkitis – Assistant Buffet Steward

 Marcis works in the crew mess, serving meals to our crew members. He was nominated for the award by his fellow colleagues for always displaying the White Star credo Points. He is very cheerful at his work and brings a kind atmosphere around him. He is very positive and always tries his best to help his fellow crew members. He puts in practice everything that was taught in the White Star Academy.<br


Queen Victoria

Auxencio Mordido – 2nd Bosun

Auxencio has been recognised on board Queen Victoria for his diligence and energy during tender operations.  His experience, knowledge and dedication to deliver a smooth and efficient tender service are second to none.  He is instrumental in organising and supervising the pontoon operation, tender drivers and boat launching and everything has to work like clockwork.  He always pays particular attention to guests with walking difficulties ensuring a safe and comfortable transit for them.

Here is Auxencio with Captain Olsen and his fellow White Star nominees during the White Star Awards:


Queen Mary 2


Andrea Nemes – Senior Waitress

 Andrea looks after the crew mess, staff mess and officer’s mess on board Queen Mary 2 and her colleagues say she is a true example of White Star Service. Andrea was nominated for her immaculate appearance and positive and self motivated attitude.  She goes out of her way to support crew welfare and her dedication has been noticed by many crew and officers. Andrea coaches her team and also has a good professional relationship keeping the morale high. Andrea never says no, always smiling and portrays a positive figure.


Congratulations to all the winners for last month and we look forward to revealing this month’s winners in a few weeks time. I’ll be back later this week with the latest news from all three Cunard Queens and a guest blog from the Hampton Court Palace Flower Show here in the UK. The show is on all week and Cunard will be hosting the Palace Tea Rooms, we look forward to meeting some of our readers there!

Best regards


  1. Hi Peter,
    It’s great to see the personal recognition and reward of star players in your team on this blog. I’m pleased to see that Cunard is embracing the brave new world of Social Media unlike some travel companies at the Travelmole event last night who were not so sure about it. Enjoy the flower show and happy blogging!
    Kathryn Bullock

Leave a Comment