White Star Service logo

Queen Mary 2

A Toast To Queen Mary 2’s Latest Star

January 28, 2010

We Are Cunard

Posted in: Queen Mary 2

Countdown to Queen Elizabeth – 261 days


As Queen Mary 2 reached Dubai for the next leg of her World Voyage, Queen Victoria arrived in San Francisco for her maiden call – and what a welcome she received. I’ll post a special Blog covering that day very soon. Before we introduce you to Queen Mary 2’s latest Star of The Month, here’s Cunard’s history, for the week 29 January to 4 February:

31 January 1951

Caronia  makes her first west bound crossing of the International Dateline

1 February 1971

QE2 makes her maiden call at Freeport, Bahamas

2 February 1870

The keel is laid for the new Parthia which was to be Cunard’s finest ship to date. She was the first Cunarder to have baths – one on the Port Side and one on the Starboard side

4 February 1945

The beginning of the Yalta Conference, where Churchill used Cunard’s Franconia as his base. The conference, which lasted one week, was held with Roosevelt and Stalin.

4 February 2007

Queen Mary 2 makes her maiden call to San Francisco


 As many of you will know, each month we feature a “Star of the Month” from either Queen Mary 2 or Queen Victoria. The title is awarded to just one crew member per ship each month, as a result of guest and crew feedback, and then consideration by our on board White Star Committees. The “Star of the Month”, also has their photo displayed prominently in the Grand Lobby for guests to see, and it’s now a great pleasure to talk to Queen Mary 2’s latest star; Noel Lomandas who is a Buffet Steward.



On 5 January 1995, Noel joined his first ship, the Vistafjord, which was renamed Caronia in 1999. He started his career as a member of the utility team and two years later, on his third contract with Cunard, he was promoted to Assistant Waiter and then Waiter. He remained on Caronia until she went out of service in 2004 when he joined Queen Mary 2 as a Buffet Steward


At home he is married to Olivia, and with their children, seven year old Camilla Jasmine and three year old Earl Grey, they live in San Fabian in the Philippines.



At the moment Noel is assigned to the Room Service department, and his day starts early at 6.00am when the ship is in port or 6.45am if the ship is at sea. Having reported to his supervisor, Noel spends most of his morning preparing coffee or making toast for the room service trays and reckons he makes over 500 slices of toast each morning!


In the afternoon he sets up the trolleys in preparation for the following morning and then helps the Room Service team deliver orders to guest staterooms. His true dedication to “White Star Service”, lead to his nomination for “Star of The Month”. He received numerous recommendations from the guests he served, who consistently said they appreciated his excellent service and tremendous positive attitude.


He is often asked how long he has worked for the company and he told me that he is very proud to tell guests “since 1995”, and he considers the best part of his job to be able to meet our guests.


When he gets a break on board, he likes to play chess, watch movies in his cabin and sometimes he goes to the crew gym. He also likes to call home regularly and when the ship is in port he enjoys going out with friends to have some Filipino food which he can find in many ports Queen Mary 2 visits.


Becoming the “Star of The Month” also brings a prize which Noel said he would use towards his children’s future. Here he is receiving his award with (from left to right), David Stephenson, Hotel Manager, Osman Pinaolglu, Senior Maitre D’Hotel, Commodore Bernard Warner and Jeff Morgan, Food and Beverage Manager



At home on leave Noel loves spending valuable time with his family and also enjoys singing and playing the guitar. As for the future Noel told me that he hopes he will be promoted, which would also help him support his family even more as he would like his children to attend a good school where they can study. Noel certainly seems to be a true Cunarder and when I asked what “We Are Cunard” meant to him he replied simply that, “We are a big family”. I couldn’t put it any better.


Thank you Noel for taking the time to chat to me and also a huge thank you to Jeanne Pohling, who is the Hotel Manager’s Personal Assistant, who helped put this Blog together. I’m sure you’ll agree it’s another great story where our fellow crew members have been recognised for their hard work and White Star Service.


I’ll be back soon with more news from around the Cunard World, including some recent celebrations on Queen Victoria. As always, keep those questions and comments coming in, Alastair


Leave a Comment